Privacy Policy

Click Stream Data:

As you browse our website we collect click stream data that shows which pages you browsed or how long you have stayed on a particular service page, we use that information to analyze your purchase, this information may be disclosed to our staff and third party involved in the completion of your order.

When you order service using our website, APP, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

Email marketing: With your permission, we may send you emails about our services and other updates.

Third-Party Services

The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Once you leave our website, APP or redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a pickup, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Privacy Policy Amendment

Carateen may change this policy and publish the amended one on the website

Updating Personal Information:

You can update your personal information by accessing your account any time.


For any concern relating to our privacy policy, you contact us at email: or at 055 5151 156, P.O Box 299347/ Dubai